You may get a replacement flight to get you to your destination
- Through a journey if you’re part-way and you don’t want a replacement flight, you also have a right to a flight back to the airport you originally departed from.
- You can ask for a refund or replacement at the airport. You can claim from the airline later if not.
You also have a legal right to:
- If the cancellation delays you two or more hours, we can help with costs.
- By the replacement flight offered, if you’d be delayed two or more hours and you were given less than two weeks’ notice, you can get the compensation.
Replacement flight!
For your replacement flight, if you have to wait long enough, the airline legally has to help you with things you need. This includes:
- Food and drink
- Access to phone calls and emails
- Accommodation – if you’re delayed overnight, as well as journeys between the airport and the hotel
Sometimes, extraordinary circumstances like bad weather conditions may be the reason for the delay. In such cases, you may not be able to get compensation. However, technical problems are usually not considered extraordinary circumstances. The airline’s obligation is Aircraft maintenance. Therefore, if a mechanical problem prevents a flight from departing on time, the carrier would not have fulfilled its responsibilities.
So, due to technical issues, if your flight was delayed, you could claim flight delay compensation.
Force majeure events!